Everything retention needs. Nothing you have to build.
ClearGrowth reads order, customer, and Instagram data directly from your Shopify store and connected Instagram account — no manual imports, no middleware, no engineering lift required on your side.
Analytics
FreeFree forever, whether or not you ever turn on the retention engine. This is also the data foundation the retention engine draws on.
Retention Analytics
Cohort retention curves, repeat-purchase-rate trends, segment summary tiles, and a prioritized at-risk customer list sorted by lifetime value — all free. This is the analytics Shopify's native "new vs. returning" metric never gave you.
Instagram Performance Analytics
Connect your Instagram account and see how your posts actually perform — including what time of day generates the most likes, views, and comments. Spot your best-performing posting windows and content patterns without digging through Instagram's own limited native insights.
Demographics
See aggregated, county-level demographic trends across your US customer base — built from publicly available data matched to customer location. This is aggregate-only: no individual customer is profiled, and trends are only shown where there's enough data in a county for the statistics to be reliable.
Benchmarking
See how your store's retention, repeat-purchase rate, and other key metrics compare to the anonymized aggregate of every other store on ClearGrowth — so you know whether a number is actually good, not just what the number is. This cross-store benchmarking is also what powers the retention engine's decisions, and it's part of why we can give the analytics away for free: the more stores that join, the better the benchmarks get for everyone.
Retention Engine
Performance-basedTurn this on when you're ready. ClearGrowth only earns when it generates revenue for you (see Pricing).
Automatic Customer Segmentation
ClearGrowth segments your entire customer base using your store's own order-frequency patterns — no generic thresholds borrowed from another industry. Segments are persistent and named in plain language (Healthy, Due Soon, At Risk, Lapsed), so anyone on your team can understand where a customer stands at a glance.
Predictive Retention Engine
This is what sets ClearGrowth apart from every other retention tool: the engine doesn't just tell you who to email — it decides and sends. Per customer, it chooses the channel (email or SMS), the offer, and the timing — driven by predictive analytics, aggregated county-level demographic trends, look-alike segments, and benchmarks built across every store on ClearGrowth. It's a statistical model tuned on real outcomes, not an open-ended AI agent — and every decision it makes is logged for you to review.
Full Decision Transparency
Every decision the retention engine makes — who it targeted, which channel it used, what offer it sent, and when — is logged to your dashboard. You don't have to approve each send, but you're never left wondering what happened or why. This is a deliberate design choice: we don't believe in a black-box AI making calls on your customer relationships without you being able to see the reasoning.
Revenue Attribution
Every send is linked to the order it influenced (or didn't). Your reporting shows exactly how much revenue the engine generated, so your fee is always transparent and directly tied to results — never a guess.
Email & SMS, Unified
Promotions go out over whichever channel fits the customer and the moment — replenishment reminders, win-back offers, or a nudge toward a product category they haven't tried yet — all from one engine, without stitching together separate email and SMS tools.
SMS Loyalty & VIP Rewards Program
Powered by Twilio, this is a text-based rewards program layered on top of the retention engine: subscribers earn 1 point for every $1 spent, and 100 points redeem for a $10 gift card — a default rate stores can adjust to fit their own margins. Alongside points, subscribers get first access to new product launches and exclusive offers, delivered straight to their phone. It's a standing loyalty channel, distinct from the individually-timed win-back sends, and it's part of what keeps your best customers engaged between purchases.
Note: like any opt-in SMS program, this typically takes 1–2 months to build a subscriber base large enough to show meaningful impact — see the Pricing FAQ for what to expect.
SMS sent via Twilio, following Twilio's messaging compliance standards