How It Works

From Shopify data to a sent message, fully automatic

1

Connect your store

Install ClearGrowth from the Shopify App Store and authorize read access to your orders and customers. Setup takes minutes — there's no code, no CSV exports, no manual data mapping.

2

We segment your customers automatically

ClearGrowth analyzes each customer's order frequency, recency, and value. Using a clustering model tuned to your store specifically, customers are grouped into segments such as:

Healthy — on track, ordering as expected Due Soon — approaching their expected next-order window At Risk — past their expected order date Lapsed — significantly overdue, at risk of full churn

These segments are named, stable, and specific to your store's own purchase patterns — not generic industry buckets.

3

The engine decides what to send, and to whom

For every customer approaching or past their expected purchase window, ClearGrowth's retention engine decides:

  • Channel — email or text, whichever is likely to work for that customer
  • Offer — a discount, an early-access perk, a replenishment reminder, or a personalized product recommendation based on what they've already bought
  • Timing — the moment in their lifecycle where a nudge is most likely to bring them back, not just a fixed day count

These decisions are driven by predictive analytics, aggregated county-level demographic trends, look-alike segments, and benchmarks built from every store on ClearGrowth — not a generative "AI agent" making open-ended calls. It's a statistical model tuned to what actually brings customers back.

You can review every message ClearGrowth sends, but you don't have to build or approve any of it — the engine runs on its own.

4

Nothing happens in a black box

Every decision the engine makes — which customer, which channel, which offer, and why — is logged to your dashboard. You always have full visibility into what's being sent on your behalf, even though you never have to approve it manually.

5

You see the results

Every message is tied to whether that customer came back and purchased. Your dashboard shows revenue generated, messages sent, and the fee owed — always transparent, always tied to results.

Ready to see what your customers look like segmented?

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